Chris is absolutely right - attend as many functions as you can in order to get up to speed regarding how the organization works. Another recommendation I would offer is to get set up on the VFW National Site (I believe some people call it the OMS). There are many resources available to members once your account has been set up.
As for a face-to-face, I've been at every meeting since June 2009 and I've never seen or heard of these members until I took over as SVC. If they have a complaint about the leadership it would truly amaze me as they have no idea who's leading their post at this time due to their lack of participation.
With every phone call I've received, I have at least attempted to pass along meeting times to my comrades in hopes that they will attend. Whether they do or not ultimately rides on their shoulders I suppose.